The global economy is in a state of rapid change from an industrial model to a services and information based model. Within virtually every dimension to our economy, virtually every industry is going through a process of disruption, as we see the rise of more complex networked forms of organization. Coupled with advances in technology, our economy is moving into a new stage of development on a global scale but we are still using industrial age centralized solutions that were designed for the national level, across many domains from water to healthcare to energy this model is showing its limitations when trying to scale to meet the demands of this more complex global economic context.
Across all of these domains centralized industrial age systems of organization, that were designed for the national level are too basic for the complexity of the environment that we are increasingly operating in. Succeeding in the global, information, knowledge and services economy of the 21st century will mean harnessing complexity not resisting it, building systems that are able to harness the creative power of diversity, interconnectivity, interdependence, adaptation and evolution. We help organizations to make this leap, to understand and harness complexity in developing more complex forms of organization that are adapted to this new context.